Letter from the Founder

Goldsainte AI is a voice-activated, AI-powered travel marketplace that merges automation with verified human expertise to deliver fully personalized, end-to-end trip planning and booking. With the wake word "Hey, Goldsainte," users can engage a conversational concierge to search, plan, and book flights, hotels, dining, events, and transportation—completely hands-free and in real-time.

At the core of the platform is a travel agent marketplace where users can post complex itineraries, receive competitive bids from certified agents, and pay securely through milestone-based transactions. The system supports group bookings, split payments, full itinerary management, and real-time messaging, making it easy to coordinate even the most intricate trips.

Goldsainte also powers a unique creator economy: content creators collaborate with agents to co-create and promote curated travel experiences, while transportation vendors can onboard, promote their services, and be included in creator or agent-led packages. This three-way ecosystem—AI + Agents + Creators—makes Goldsainte the first platform to unify inspiration, planning, and booking within one intelligent, social commerce environment.

At Goldsainte, we believe that travel is more than just booking a flight or reserving a hotel—it's about creating unforgettable experiences, building meaningful connections, and empowering people to share their journeys in ways that inspire others.

Our mission is to redefine the travel industry by combining cutting-edge AI technology with the creativity and passion of travelers, creators, and travel experts worldwide. We're dedicated to making travel more accessible, personalized, and rewarding.

Whether you're a solo explorer seeking hidden gems, a content creator building your brand, or a travel expert sharing your knowledge, Goldsainte provides the tools, platform, and community to help you thrive.

Our AI-powered ecosystem is designed to simplify the complexities of travel planning while preserving the magic of discovery. From voice-activated concierge services to personalized AI agents that learn your travel style, we're leveraging technology to make every journey smarter, smoother, and more enjoyable.

Ultimately, our mission is to transform how the world travels. We're creating an ecosystem where technology enhances human experience, where creators are valued and rewarded, and where every journey—no matter how big or small—becomes a story worth sharing.

Goldsainte leverages industry leaders like Amadeus, Ticketmaster, OpenAI, Google Gemini, Shopify, and Etsy to bring you curated and real-time travel experiences and seamless marketplace integrations.

Goldsainte maintains core legal and policy documents covering privacy, cookies, terms of service, and cancellation and refunds.

• Privacy & Cookies
• Terms of Service
• Cancellation & Refund Policy

Accessibility Statement for Goldsainte

At Goldsainte, our mission is to make it easier for everyone to experience the world. We are committed to delivering barrier-free, inclusive experiences for all our users, and this involves making our digital services accessible to everyone, including persons with disabilities.

We are continuously working to improve the accessibility of our digital services. This statement has been prepared to inform users about how we make our services more accessible, including aligning with the currently applicable US standards on accessibility requirements for ICT products and services ("Accessibility Standards"). This accessibility statement applies to the portions of our services covered by US accessibility legislation.

Description of the services and measures to support accessibility

Goldsainte provides users with the capabilities to discover, search, book, and manage travel-related products or services ("Travel Experiences") across accommodations, car rental, flights, taxis, and attractions. Our services are intended to be accessible across desktop and mobile websites, as well as applications ("Platforms"), allowing users to book Travel Experiences, and which support a broad range of user needs.

Specifically, we aim to deliver:

• Perceivable content: All visual and auditory information is presented in ways that are adaptable to users' needs.
• Operable interface: The service is fully navigable by keyboard and works seamlessly with assistive technologies.
• Understandable design: Our interface uses clear and simple language; it avoids unnecessary complexity.
• Robust content: We ensure compatibility with current and future user agents, including assistive technologies.

In order to deliver these points, we have taken the following measures:

• Text-based descriptions: Detailed written information available in clear and simple language
• Screen reader compatibility: Fully functional with popular screen readers (e.g., VoiceOver, TalkBack, NVDA, JAWS)
• Accessible Rich Internet Applications ("ARIA") use: Implementation of ARIA roles and attributes
• Multimedia alternatives: Subtitles, transcripts, and alternative text accompanying all visual and multimedia content, where applicable
• High-contrast and zoom functionality: Compatible with adjustable contrast and text scaling settings and capabilities for users with visual disabilities
• Simple navigation: Logical layouts with consistent headings, landmarks, and menus
• Keyboard accessibility: All functions can be operated via keyboard
• Help and support: Step-by-step content in accessible formats
• Error notifications: Clear and descriptive error messages to guide users in resolving issues

Additionally, to maintain and improve conformance with Accessibility Standards and enhance every user's experience, we have implemented the following practices:

Training and Education

We are supporting our employees in developing the skills required to keep our services inclusive and conformant with Accessibility Standards by delivering the following:

• Role-specific, personalized training: Available for all employees on accessibility best practices.
• Internal guidelines and documentation: Provides up-to-date knowledge for product teams and supplements the training.

Inclusive Design, Research, and Writing Practices

We strive to ensure accessibility is considered as early as possible in the product life cycle.

• Accessible Design System: Our component library is built with accessibility requirements baked in.
• Annotation Kit: Implementation of a bespoke accessibility annotation kit and quality checklist.
• Inclusive User Research: We conduct research and test our products with people with disabilities.
• Non-functional requirements: Accessibility requirements are documented and addressed at product scoping and requirements.

Testing & Quality Assurance ("QA")

We aim to embed accessibility testing practices within our development and QA processes, continually testing our services against the latest Accessibility Standards and detecting accessibility issues.

• Automated testing: Utilizing third-party tooling to embed accessibility tests into pipeline testing and release processes.
• Manual testing: Ad hoc manual testing performed as part of development and QA processes.
• Assistive Technology Lab: Product teams have access to devices set up with assistive technologies.

Auditing and Evaluation

We conduct regular auditing with external experts to understand our performance:

• Third-party audits: Periodic assessments by external accessibility experts.
• Bug and defect management process: Robust tracking with service level objectives for accessibility-related issues.
• Record keeping: Internal reporting on accessibility conformance maintained.
• Self-audits: Self-audit mechanisms are in place to address coverage not captured in external audits.

Centralized Accessibility Support

• Centralized accessibility team established to provide guidance and support.
• A cross-functional group established to support accessibility efforts across the company.

Feedback and Contact Information

While we aim to ensure Digital Accessibility for all users, some limitations may exist. If you experience any issues, this section provides you with options for bringing them to our attention.

If you have a question about an existing booking or trip, or if you need us to get back to you, visit the Help Center.

If you have any questions about your Travel Experience (wheelchair access, walk-in baths, etc.), contact the service provider.

Updated October 17, 2025

Goldsainte is committed to resolving any disputes fairly and efficiently through a structured process.

A. Overview

In the event of a disagreement, dispute, or claim arising from your use of our Platform or services, we provide multiple resolution pathways including informal resolution, mediation, and arbitration.

B. Informal Resolution

Before initiating formal legal action, you agree to:

• Contact Customer Support promptly via your account, app, or Help Center.
• Provide relevant details and supporting documentation.
• Allow 30 days to review and attempt to resolve the issue informally.

C. Mediation

• Either party may initiate mediation by providing written notice.
• A mutually agreed-upon, neutral third-party mediator will facilitate the process.
• Mediation sessions take place virtually or in-person in Dover, Delaware, USA.
• Costs are shared equally unless otherwise agreed.

D. Arbitration

• Arbitration Rules: Conducted under American Arbitration Association (AAA) rules.
• Location: Dover, Delaware, USA, unless both parties agree otherwise.
• Decision: Final, binding, and enforceable in any court of competent jurisdiction.

Contact

Our Services Overview

Goldsainte provides an AI-powered platform that makes it easy to compare and book travel experiences from hotels, attractions, car rentals, flights, and transportation providers worldwide. When you make a booking, you enter into a direct contract with the Service Provider.

1. Accommodations

Search, compare, and book hotels and properties worldwide. Our platform displays real-time availability, pricing, and reviews from verified guests.

2. Attractions

Discover and book tours, activities, and attractions at your destination. We work with Service Providers and Third-Party Aggregators to offer a wide selection of experiences.

3. Car Rentals

Compare rental cars from multiple companies with clear pricing and flexible booking options.

4. Flights

Search and book flights through our Third-Party Aggregator partners.

5. Private and Public Transportation

Book ground transportation including private transfers, taxis, and public transit options.

How We Make Money

Goldsainte earns commission from Service Providers after bookings are completed. We don't charge booking fees to customers.

AI-Powered Recommendations

Our recommendation systems use your search criteria, past interactions, and performance metrics to suggest travel options you'll love.

Fiscal Year Ending December 31, 2025

1. Introduction

Goldsainte recognizes that modern slavery in all its forms—including slavery, human trafficking, forced labor, debt bondage, descent-based slavery, servitude, child slavery, and forced or early marriage—is a serious global issue. We are committed to respecting the human rights of all our stakeholders and to taking proactive measures to prevent our business and supply chains from contributing to such practices.

2. About Goldsainte

Goldsainte is a travel and experiences platform that connects users with accommodations, attractions, flights, car rentals, and other travel services worldwide.

3. Our Policies and Commitments

Goldsainte has implemented policies and procedures to address modern slavery risks:

• Code of Conduct: All employees, contractors, and business partners are required to uphold ethical standards and respect human rights.
• Supplier Standards: Suppliers must comply with labor laws and international human rights standards.
• Whistleblower Policy: Stakeholders can report concerns without fear of retaliation.

4. Risk Assessment and Due Diligence

We regularly evaluate potential modern slavery risks and prioritize:

• Suppliers located in regions with higher risk of labor exploitation.
• Industries where forced labor and human trafficking are more prevalent.
• Contractors providing labor-intensive services or temporary staffing.

5. Training and Awareness

We provide training and awareness programs focusing on recognizing modern slavery risks and ensuring compliance.

6. Reporting and Accountability

Any suspected incidents are investigated promptly. We are committed to continuous improvement.

7. Future Commitments

• Enhance supplier engagement to ensure compliance with human rights standards.
• Monitor, assess, and mitigate risks across our supply chain.
• Collaborate with partners to promote responsible business practices.

8. Approval

Signed on behalf of the company by:

1. Introduction

Goldsainte is committed to respecting and promoting human rights wherever we operate.

This statement aligns with internationally recognized standards such as the United Nations Guiding Principles on Business and Human Rights and the International Bill of Human Rights.

2. Our Commitment

• Respecting the rights and dignity of all individuals.
• Preventing, mitigating, and addressing adverse human rights impacts.
• Promoting ethical business practices and positive social outcomes.

3. Scope

This statement applies to all employees, contractors, suppliers, partners, and service providers.

4. Human Rights Principles

• Non-discrimination: We do not tolerate discrimination.
• Freedom from forced labor: We prohibit forced, bonded, or compulsory labor.
• Child protection: We do not tolerate child labor.
• Health, safety, and well-being: We promote safe and healthy workplaces.
• Freedom of association: We respect the rights of workers to organize.
• Privacy and data protection: We protect personal data in accordance with applicable laws.

9. Approval

Signed on behalf of the company by:

Our Vision

Goldsainte, Inc. is building an AI-powered travel marketplace that combines real-time booking, voice AI, travel agent bidding, and creator-led experiences — all in one platform.

Why Invest in Goldsainte

Goldsainte sits at the convergence of luxury travel, AI, and social commerce, offering a scalable, data-driven ecosystem with diverse revenue streams.

Contact Investor Relations

Email: investors@goldsainte.com